Shipping and Return Policy

At Posh, all sales from our website are final. If there is any faulty on Posh Hair Company's end, we will happily accept your product(s) within 4 days of delivery. We offer no refunds, returns, or exchanges. If there is any faulty on Posh Hair Company’s end, we will happily accept your product(s) within 4 days of delivery. Please contact us by email to inform us on the reason of exchange and for exchange approval from Posh. If the item(s) receive exchange approval, a following email will be sent with directions for the exchange process. Posh Hair Company will only allow an exchange on items that are in the original state it was sent in without any any signs of use on hair.  

How to Get in Contact

Please contact us by email to inform us of the reason for the exchange and for exchange approval from Posh. Please contact us at poshhaircomp@gmail.com.

If the item(s) receive exchange approval, the following email will be sent with directions for the exchange process.

 

Shipping  

For shipping processing time we require 5 to 7 business days to fulfill orders. 2 to 3 days processing and 4-5 business days for shipping. Once the processing is completed, you will receive a notification via email on the current status of  your package. For expedited shipping options, please contact Posh at poshhaircomp@gmail.com

 

Conditions

Posh Hair Company will only allow an exchange on items that are in the original state it was sent in without any signs of use on the hair. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

After Placing Order

Here at Posh Hair Company, we are truly committed to providing our customers with the best experience possible. We cannot offer changes to orders once the item(s) have shipped. Orders can be canceled and or changed within 2 days from placing your order. Please email us to change or cancel orders before shipment.

Can I cancel or change my order once my order is placed?

Here at Posh Hair Company we are truly committed to providing our customers with the best experience possible.  We cannot offer changes to orders once the item(s) has shipped.  Orders can be canceled and or changed within 2 days from placing your order. Please email us atto change or cancel orders before shipment. 

Need more help?

Contact us at poshhaircomp@gmail.com for questions related to returns